Commercial Refrigeration Repairs
Servicing Brisbane, Gold Coast & surrounding areas.
From a fridge that won’t hold temperature to a freezer breakdown or an ice machine that has stopped producing, Frostline helps businesses get their refrigeration back on track.
We work on commercial fridges and freezers, upright and underbench units, cake displays, refrigerated food and drink displays, coolrooms, freezer rooms, remote refrigeration systems and ice machines. We investigate the fault, explain the repair options and discuss the next steps with you.
Refrigeration support
for your business.
- Commercial fridges and freezers, including upright and underbench units
- Cake displays, deli cabinets and refrigerated food and drink displays
- Coolrooms and freezer rooms
- Remote condensing units and connected refrigeration systems
- Commercial ice machines
- Fault finding for temperature problems, icing, leaks and unusual noises
- Clear advice on repairs, replacement options and next steps
For cafés, restaurants, hospitality venues, supermarkets, retail businesses and commercial facilities.
If replacement is the better option, explore our commercial refrigeration installations and upgrades. For equipment that is running, learn about planned refrigeration maintenance.
Answers when
things stop cooling.
For a breakdown, call us with your location, the equipment type and what you have noticed. A photo of the data plate and any controller fault code can help us understand the job.
My fridge or freezer isn’t holding temperature. Can you help?
Yes. We can investigate equipment that is running warm, struggling to reach its set point or fluctuating in temperature. Tell us the displayed temperature, the usual setting and when the problem started. Those details help us understand the fault before attending.
Do you repair cake displays, uprights and underbench fridges?
Yes. We work on commercial upright and underbench fridges and freezers, cake displays, refrigerated food and drink cabinets, coolrooms and freezer rooms, as well as remote refrigeration systems and ice machines. Send us the make, model and a photo if you’re unsure about your equipment.
What should I do while waiting for a technician?
Keep door openings to a minimum and note any temperatures, alarms or fault codes. Follow your business’s food safety procedures for affected stock. Avoid removing covers or attempting electrical or refrigerant repairs. Call us with the symptoms so we can discuss the next steps.
My unit is icing up or leaking water. Does it need a repair?
Persistent ice buildup or water leaking where it shouldn’t needs checking. The visible symptom alone doesn’t identify the cause. Let us know where the ice or water is appearing and send a photo if you can. Don’t chip ice away with sharp tools, as this can damage the equipment.
The unit is making a new noise or switching on and off repeatedly. What should I do?
Call us and describe when it happens, whether the unit is still cooling and any alarms on the controller. A short video can help demonstrate an intermittent noise. Avoid repeatedly resetting the unit to try to clear a recurring fault.
My ice machine has stopped making ice. Do you work on those?
Yes, we work on commercial ice machines. Tell us whether it has stopped completely, is producing less ice or is showing a fault code. The make, model and any recent changes to its operation are useful when arranging a visit.
Does my fridge just need more refrigerant?
Poor cooling does not automatically mean the unit needs refrigerant. We investigate the cause before recommending work. If refrigerant loss is suspected, we assess the leak and repair requirements rather than treating a top-up as the complete solution.
How quickly can you attend a breakdown?
Call Ben for Brisbane or Reece for the Gold Coast with your site location, equipment details and the impact on your business. We’ll discuss current availability and confirm an expected attendance time with you.
Can you quote a repair before attending?
We can discuss the symptoms and explain the next steps over the phone. A confirmed repair price may require an inspection to identify the fault and any parts needed. We’ll explain the proposed work and costs before proceeding with the repair.
Should I repair the equipment or replace it?
That depends on the fault, the condition and age of the equipment, parts availability and the likely repair cost. We can talk through the practical options so you can decide what makes sense for your business.
Which areas do you service, and who should I call?
Servicing Brisbane, Gold Coast & surrounding areas. Call Ben for Brisbane on 0424 967 195 or Reece for the Gold Coast on 0423 054 807. Let us know your exact site location when you call.
What can we
help you with?
Need a repair, planning an installation, or looking after your equipment? Get in touch.
For breakdown enquiries, please call to discuss availability.
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